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Terms & Conditions

Last Updated: August 2026 • Hawk Level Sialkot, Pakistan

1. Order Acceptance & Quotations

All wholesale price quotes issued by Hawk Level are valid for 30 calendar days from the date of issuance due to fluctuating raw leather and material costs. An order is deemed accepted once a formal Proforma Invoice (PI) is signed and the agreed initial deposit is received.

2. Sample Approval & Bulk Production

For custom OEM orders, bulk production begins strictly after physical sample approval or digital tech pack confirmation by the buyer. Any design, colorway, or specification changes requested after bulk cutting has commenced may incur additional material fees.

3. Payment Terms & L/C Conditions

Standard wholesale payment terms are 50% deposit upon order confirmation and 50% balance before factory dispatch or against original Bill of Lading (B/L) copy. Irrevocable Letters of Credit (L/C at sight) are accepted for container-level orders subject to bank approval.

4. Quality Control & Defect Claims

Hawk Level conducts 100% pre-shipment quality control covering oz weight precision, seam stitching strength, and logo alignment. Any manufacturing defect claims must be submitted in writing within 14 calendar days of goods arrival at the destination airport or seaport.

5. Shipping & Freight Liabilities

Freight shipping lead times (Air 5–7 days, Sea 20–30 days) are estimates provided by third-party freight forwarders (DHL, FedEx, Ocean Lines). Hawk Level is not liable for customs delays arising at destination entry ports.